What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Sensors Not Working From Failover PRTG Server

Votes:

0

Support:

All Sensors were working successfully on the primary and failover prtg servers prior to a Window update performed on 3 host servers in a Microsoft Hyper-V environment The PRTG server, is a physical server, (not in the failover cluster that was updated) and the failover is a VM located via a WAN connection in a different location, and not involved in the Hyper-V environment that received the Windows updates) After the Windows update, the failover prtg server located via WAN didn't see some of the sensors. Then after a period of time, some of them came back. Then, I rebooted the failover server this morning, some additional sensors came back from the failover server, but not all of them. Any thoughts?

thanks,

Todd

failover hypervisor snmp

Created on Aug 13, 2018 6:16:41 PM



1 Reply

Votes:

0

I'm working with Todd on a ticket he opened.

Benjamin Day
Paessler Support

Created on Aug 13, 2018 7:22:23 PM by Benjamin Day [Paessler Support] (1,441) ●2 ●1




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.