What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Nicht verbunde (Fehler im Inhalt: )

Votes:

0

I have this status in the PRTG EC. I already updated the PRTG und the EC to the latest Version 18.3.43.2317.

I don't know what else I should do. Any additional Hint? Thank you.

enterprise-console no-connection prtg

Created on Aug 15, 2018 6:40:53 AM



1 Reply

Votes:

0

Hello,

can you connect to the PRTG AJAX web interface with your browser Chrome or Firefox? If that is possible, it's likely that the connection settings in the EC aren't correct anymore. Please compare them then with the IP/Hostname & Port that you are using with your browser in the PRTG AJAX Webinterface then.

best regards.

Created on Aug 15, 2018 10:34:30 AM by  Torsten Lindner [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.