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Cannot execute program from Notification due to access violation if specify Domain or Computer Name/



I am trying to execute batch program from notification. Once specify following 3 parameters to specify user credential explicitly.


## Error message:

Error sending "EXE": Access violation at address 000000000040E8F5 in module 'PRTG Server.exe'. Read of address FFFFFFFFFFFFFFFF I tried several parameter patterns and the messages are the same

## PRTG Version:

## Parameters specified:

  • Domain or Computer Name: PRTG server name (both NetBIOS & FQDN)
  • Username: process execution user (both SAMAccountName only & name with domain), which is a member of local administrators group
  • Password: password of the account


Please note that execution properly works none of above 3 are specified (in that situation the process looks working with Local Service credential).

Please share workaround of this.

execute-program notification prtg

Created on Aug 21, 2018 5:55:24 AM

1 Reply



Please don't use batch, when you have a much mightier tool like PowerShell ready at hand...what are you actually trying to do?

Kind regards,
Stephan Linke, Tech Support Team

Created on Aug 21, 2018 10:44:48 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.