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http/1.1 404 not found

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Hi

I have problem in PRTG sensor it shows this message 'HTTP/1.1 404 Not Found '

for the standby firewall but I can ping to FW

Could anyone help me to solve this problem ???

enterprise-console paessler-ag prtg-network-monitor

Created on Aug 22, 2018 9:46:49 AM by  zahraa (0) 1



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Hi there,

Please open a webbrowser of you choice and open the URL of your firewall, does the page successfully load?

Best regards, Felix

Created on Aug 22, 2018 11:14:07 AM by  Felix Saure [Paessler Support]



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Hi Thanks for your reply

i can access to active firewall but for standby firewall it shows the below message

404 Not Found The requested URL /admin/public/index.html was not found on this server.

Created on Aug 22, 2018 11:24:15 AM by  zahraa (0) 1



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Hi

I'm not sure but when i enter this command sh flash: it shows 160 14266368 Feb 02 2009 04:16:56 asa804-16-k8.bin 161 7621596 Feb 02 2009 04:20:24 asdm-61557.bin 168 23374256 Apr 24 2014 11:01:10 asdm-716.bin 171 26730224 Aug 13 2018 10:24:53 asdm-771-151.bin

is it related to this --- there is no compatibility between versions because it started in 13 - AUG when they downloaded this image ?????

thanks in advance

Created on Aug 22, 2018 11:59:38 AM by  zahraa (0) 1



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Hi Zahraa,

As the website cannot be displayed in a browser as well, I'd recommend to get in touch with the manufacturer of the device to request why the GUI does not show up for the failover node. If you can reach the site via a web browser, PRTG will also be able to monitor it.

Best regards, Felix

Created on Aug 22, 2018 12:08:06 PM by  Felix Saure [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.