Hello there,
thank you for your inquiry.
Which precise sensor did you try and deploy? The SNMP Disk Free Sensor?
If so, we need to have a look at the SNMP results provided by your device, for this we'll need you to download our latest SNMP Tester, run it on the PRTG Host (or host of the Remote Probe), and perform an "Walk" test against the target device providing the "1.3.6.1.2.1.25.2.3" OID (without quotes) as parameter. Kindly configure the Device's IP/Port and SNMP Credentials accordingly.
The test could take several minutes to run and will become unresponsive during the query, this is normal. Please send us the resulting logfile(Save Log to File) from the Tester.
Best Regards,
Luciano Lingnau [Paessler Support]
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