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HTTP XML/REST sensor always return "Unable to connect to remote server" eventho the url is valid

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HTTP XML/REST sensor always return "Unable to connect to remote server" eventho the url is valid. I already test for url that return an xml and json, but both always return the same error. I hope somebody can help me solve this. Thanks!

http-xml-rest-value-sensor json prtg

Created on Aug 31, 2018 9:31:59 AM



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Dear imaduddinaf,

I would recommend to try the Rest Custom sensor instead. Even though that one is a bit more complex to create, it is a more powerful sensor and generally recommended for HTTP XML evaluation.

Can you connect with that sensor? If not, does a simple HTTP sensor work (just to test the HTTP availability)?

Created on Aug 31, 2018 1:02:12 PM by  Arne Seifert [Paessler Support]

Last change on Aug 31, 2018 1:03:07 PM by  Arne Seifert [Paessler Support]




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