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Secondary incorrect settings




It looks that our master is not pushing the correct settings to his slave.

I see that when I look at the slave-node and users that should be in a specific group are not their. I already cleared some cache.

Please help us


configuration prtg slave

Created on Sep 14, 2018 12:50:04 PM

3 Replies



Hello Dave,

Sometimes it can take some time until the configuration is synced to the failover node. Please let me know if the issue still persists.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Sep 17, 2018 4:20:30 PM by  Birk Guttmann [Paessler Support]



Hi Birk,

I know it can take a while, but is a couple of days normal ?

I made a change friday, but untill now that change is not applied on the slave

Created on Sep 18, 2018 6:57:03 AM



Hi Dave,

Of course, that's way too long. Are all other configurations synced successfully (e.g. creating a new device)?

Kind regards,
Birk Guttmann, Tech Support Team

Created on Sep 18, 2018 12:15:17 PM by  Birk Guttmann [Paessler Support]

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