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Ping not working in a specific host




I've just installed the prtg server a week ago and there is one host in which the ping fails, even though the host is up and I can ping it through the command line. Already tried to erase thesensor and add it again, and it still fails :/

Can you advise please?

Thank you very much.

Regards, Ricardo Vilhena

fails ping prtrg

Created on Sep 25, 2018 10:48:29 AM

2 Replies



Hi Ricardo,

What exactly is the error message of the Ping Sensor? Have you checked the device settings if there is the correct IP or DNS or FQDN entered?

Best regards.

Created on Sep 26, 2018 11:41:13 AM by  Dariusz Gorka [Paessler Support]



Hello Dariusz.

Thanks for your reply.

I deleted the device and add it again, and the ping sensor started to work :)


Regards, Ricardo Vilhena

Created on Sep 27, 2018 8:56:33 AM

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