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Web server ssl

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I have been beating my head against a wall for 3 damn days trying to get this ssl certificate problem in the web server fixed so i can use https to log on. I have an account on SSL.com. Can anyone help me on how to create a certificate on there and get it working in PRTG because atm all I want to do is uninstall this pita and find another monitor.

prtg ssl-certificate ssl-com

Created on Oct 5, 2018 8:03:09 PM



5 Replies

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Hello there,

If your issue is already with creating the certificate, please contact ssl.com about it. Once you have the certificate, you can use our Certificate Importer.

Kind regards,

Erhard

Created on Oct 8, 2018 11:03:51 AM by Erhard Mikulik [Paessler Support]



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I have been in chat with them for 2 days before coming here. They are telling me to create a hidden folder that I can't create in windows. "/.well-known/" Or to create an email for webmaster@ for the FQDN. Neither one I can do on your system. I can create a certificate, just not one for the web-server in PRTG. The certificate that is in there won't let me log in so the only way I can use it is unsecured.

Created on Oct 8, 2018 12:32:49 PM



Votes:

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Hello there,

Do you have now a generated certificate or not? You mentioned that you are able to generate one, so in that case use the aforementioned Certificate Importer to make it work with PRTG. This stuff about the "well-known" folder is relevant for an IIS, which is irrelevant for PRTG, because it has a webserver of its own that is not relying on IIS, Apache, nginx or whatever else third party web server out there.

Kind regards,

Erhard

Created on Oct 8, 2018 1:19:48 PM by Erhard Mikulik [Paessler Support]



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No I don't have a certificate. I can create one for my web server but not for the PRTG server. To be technical, the .well-known is for unix, IIS uses an alias to link to the folder without using the period to hide it. And because PRTG isn't using one of the web servers you listed I can't create a certificate. I have to have a hash file in that folder or an email address for the FQDN to validate my server so they will issue a certificate.

Created on Oct 8, 2018 1:27:57 PM



Votes:

0

Hello there,

Please check again this article for applying trusted certificates in PRTG.

Kind regards,

Erhard

Created on Oct 9, 2018 6:32:59 AM by Erhard Mikulik [Paessler Support]




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