Web server ssl

Hello there,

If your issue is already with creating the certificate, please contact ssl.com about it. Once you have the certificate, you can use our Certificate Importer.

Kind regards,

Erhard

I have been in chat with them for 2 days before coming here. They are telling me to create a hidden folder that I can't create in windows. "/.well-known/" Or to create an email for webmaster@ for the FQDN. Neither one I can do on your system. I can create a certificate, just not one for the web-server in PRTG. The certificate that is in there won't let me log in so the only way I can use it is unsecured.

Hello there,

Do you have now a generated certificate or not? You mentioned that you are able to generate one, so in that case use the aforementioned Certificate Importer to make it work with PRTG. This stuff about the "well-known" folder is relevant for an IIS, which is irrelevant for PRTG, because it has a webserver of its own that is not relying on IIS, Apache, nginx or whatever else third party web server out there.

Kind regards,

Erhard

No I don't have a certificate. I can create one for my web server but not for the PRTG server. To be technical, the .well-known is for unix, IIS uses an alias to link to the folder without using the period to hide it. And because PRTG isn't using one of the web servers you listed I can't create a certificate. I have to have a hash file in that folder or an email address for the FQDN to validate my server so they will issue a certificate.

Hello there,

Please check again this article for applying trusted certificates in PRTG.

Kind regards,

Erhard