What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Newly Installed Probe Has Health Issues

Votes:

0

Your Vote:

Up

Down

I've installed a new remote probe on a Windows 2012 R2 server. The probe does work. Currently it only is monitoring two (2) devices, my Exchange 2010 servers. Only one Exchange server is being monitored with WMI, the other just SNMP.

But the probe is frequently complaining about health problems and WMI. (i.e. "107 % Delay (Interval Delay WMI) is above the error limit of 100 % Delay in Interval Delay WMI. WMI Sensors of this probe cannot be scanned in their specified intervals. Try longer intervals or distribute load over probes.")

When I got the error above CPU was normal, around 15% at that moment, and RAM less than 50%. So I do not think it is a server load issue.

maximum-wmi-sensor probe wmi

Created on Oct 11, 2018 10:35:34 AM by  NetworkAlerts (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

For analysis of this issue we would need log files from your PRTG. Please open a support ticket so we will continue troubleshooting there. Please refer to this KB article in the ticket.

Thank you

Created on Oct 11, 2018 10:42:50 AM by  Isidora Jeremic [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.