VMWare VCSA 6.7 u1 Support

6-7u1 vcsa6-7 vmare-soap vmware

Running Version 18.3.44.2059, after upgrading my VCSA to 6.7 u1 I'm getting "Input string was not in a correct format." for sensor VMWare Host Performance (SOAP). I'm assuming this is a compatibility error. Just checking to see that this is being accounted for in the next update?

Created on Oct 22, 2018 10:37:37 PM by Brian Garrigus (0) ●1

Last change on Oct 23, 2018 4:19:04 AM by Sebastian Kniege [Paessler Support]

4 Replies

Accepted Answer

Votes:

2

Your Vote:

Hello Brian,

Thank you very much for your contact.

We released PRTG version 18.4.45.1898 (see Release Notes) which includes a fix for the VMware Host Performance (SOAP) sensor to show valid results again.

Please update PRTG to this version.

Best regards,
Sebastian

Created on Oct 23, 2018 4:21:44 AM by Sebastian Kniege [Paessler Support]

Votes:

0

Your Vote:

Thank you, that did fix my issue. It did take about 15 minutes for all the sensor errors to go away and turn to green but everything is in a green state now. Thanks for the quick reply.

Created on Oct 23, 2018 2:22:28 PM by Brian Garrigus (0) ●1

Votes:

0

Your Vote:

Hi, I have PRTG Network Monitor 17.3.32.2339 and vcsa 6.7U3 installed, the error is "Input string was not in a correct format." Upgrading to the latest version is not possible.

Created on Oct 18, 2019 7:31:05 AM by wish01 (0) ●1

Votes:

0

Your Vote:

As mentioned before, a fix was provided in a later version, we cannot fix this for you in an older PRTG version.

Kind regards,

Erhard.

Created on Oct 18, 2019 7:36:48 AM by Erhard Mikulik [Paessler Support]