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Sensor Windows Updates Status

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The returned XML does not match the expected schema. (code: PE233) -- JSON: The returned JSON does not match the expected structure (No mapping for the Unicode character exists in the target multi-byte code page). (code: PE231)

prtg-network-monitor update windows

Created on Oct 31, 2018 5:17:31 AM by  cakark (0) 1



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Hello there,

Please enable "Write result to disk" in the sensor's "Settings" tab. With the next scan it will write one or several result-files into "C:\ProgramData\Paessler\PRTG Network Monitor\Logs (Sensors)" of your PRTG server (or on the Remote Probe if applicable). All files have the sensor's numeric ID in their filenames. The sensor ID can be found on the sensor's "Overview" tab. Please send us those result-files. Note: In case you've configured a different data-path in PRTG Administration Tool, you need to look there for subfolder "Logs (Sensors)".

Send us those logs to support@paessler.com and mention this thread in your email. Also please let us know which operating system is running on the target device.

Kind regards,

Erhard

Created on Oct 31, 2018 1:02:40 PM by  Erhard Mikulik [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.