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PRTG Network Monitor

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Sensor Windows Updates Status



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prtg-network-monitor update windows

Created on Oct 31, 2018 5:17:31 AM

1 Reply



Hello there,

Please enable "Write result to disk" in the sensor's "Settings" tab. With the next scan it will write one or several result-files into "C:\ProgramData\Paessler\PRTG Network Monitor\Logs (Sensors)" of your PRTG server (or on the Remote Probe if applicable). All files have the sensor's numeric ID in their filenames. The sensor ID can be found on the sensor's "Overview" tab. Please send us those result-files. Note: In case you've configured a different data-path in PRTG Administration Tool, you need to look there for subfolder "Logs (Sensors)".

Send us those logs to [email protected] and mention this thread in your email. Also please let us know which operating system is running on the target device.

Kind regards,


Created on Oct 31, 2018 1:02:40 PM by  Erhard Mikulik [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.