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wmi service sensor failed to created

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Hello i am trying to set up sensor for some services i notice that generally i cant create sensor with name service wmi in our environment i get either time out errors or 80010108: The object invoked has disconnected from its clients to the server that i want to be created , what can cause this i am new to prtg so if anyone face similar issue that will be great :)

sensors wmi wmi-service

Created on Nov 5, 2018 2:39:23 PM by  cgav (0) 1



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Hi cgav,

Thank you very much for your contact.

The issue is most likely connected to issues with the WMI connection from the PRTG Probe to the target device. You can either check whether a restart of the target device change the situation or, to check if the WMI connection work anyways, deploy a Windows System Uptime sensor to it.

Do you receive any values on this sensor?

Best regards,
Sebastian

Created on Nov 6, 2018 8:31:53 AM by  Sebastian Kniege [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.