What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

wmi service sensor failed to created



Hello i am trying to set up sensor for some services i notice that generally i cant create sensor with name service wmi in our environment i get either time out errors or 80010108: The object invoked has disconnected from its clients to the server that i want to be created , what can cause this i am new to prtg so if anyone face similar issue that will be great :)

sensors wmi wmi-service

Created on Nov 5, 2018 2:39:23 PM

1 Reply



Hi cgav,

Thank you very much for your contact.

The issue is most likely connected to issues with the WMI connection from the PRTG Probe to the target device. You can either check whether a restart of the target device change the situation or, to check if the WMI connection work anyways, deploy a Windows System Uptime sensor to it.

Do you receive any values on this sensor?

Best regards,

Created on Nov 6, 2018 8:31:53 AM by  Sebastian Kniege [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.