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How can i resync the active directory? Is there any Feature?



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I want to update the user and group list. I tried to restart theprtg service and re-integrate the active directory.

Old AD User are always be there, though they are not in the used group and Users I have added to the AD Group will not be shown.

Thanks for helping.



active-directory ad-integration groups prtg user

Created on Nov 12, 2018 10:59:50 AM by  tsuser (0) 1

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Hi tsuser,

As mentioned in the Notes and Limitations: If you want to reflect changes to your AD in PRTG, you have to delete the AD user group and all members first. Then add the AD group anew. This is because PRTG does not synchronize with your AD automatically in the current version.

We internally collect feedback to improve the AD integration in the future, let's see how this will look like in the future.

Kind regards,
Felix Saure, Tech Support Team

Created on Nov 13, 2018 11:51:15 AM by  Felix Saure [Paessler Support]

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