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What does the "Request timed out (ICMP error # 11010)" mean ?



I get the error message: Request timed out (ICMP error # 11010)

prtg prtg-network-monitor sensor

Created on Aug 27, 2010 9:37:52 AM

5 Replies

Accepted Answer



"Request timed out" (IP_REQ_TIMED_OUT, ICMP error #11010) means no response to the Ping attempt was received within a specified time period (default: one second).

Created on Aug 27, 2010 12:54:38 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3




I would like some help.

In one of our customers one device shows this error: "Request timed out (ICMP error # 11010)", but if I try to ping the device useing windows prompt it doesn't fail.

Could you please help me?


Created on Oct 7, 2010 12:48:06 PM



Dear Bruno,

it might be that the user account under which the probe service runs makes a difference.

Best Regards.

Created on Oct 7, 2010 3:23:59 PM by  Torsten Lindner [Paessler Support]



I'm not sure, because the sensor is up sometimes, and sometimes down. And always it's down and we try to ping it useing prompt it doesn't fail.

If the issue was because of user account the sensor would never be up, right?


Created on Oct 8, 2010 5:50:03 PM



Then it might be a flood protection or similar.

Created on Oct 11, 2010 12:44:31 PM by  Torsten Lindner [Paessler Support]

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