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WMI Sensors will stop working

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There are several Win7 Ultimate endpoints configured with WMI sensors. They will work initially but over time the same sensors will fail with "Connection could not be established (code: PE015)". Researching this error directed me to run the Paessler WMI Test utility against the affected endpoint. I performed this on the host running the probe. The results seem to show normal results.

Restarting the server or PRTG will clear this condition however as before, over time the problem will occur again.

Michael

prtg sensor wmi

Created on Nov 30, 2018 6:08:55 PM



1 Reply

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Hello,

You can send us the log files from your PRTG so that we can have a closer look at the WMI sensors settings. Please open a support ticket and we will continue troubleshooting there. Please refer to this KB article in the ticket.

Thank you

Created on Dec 4, 2018 7:55:22 AM by Isidora Jeremic [Paessler Support]




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