I am having an issue setting up a Notification that for our numeric pager. I have tried to different possible solutions. The first I tried was we have a SMS number which is our pager [email protected]. When I enter this in as an email address from outlook it pages me. So I tried to enter this within PRTG7 and I get an email error. I can get other email notifications to myself and other members of my team, but for some reason this errors. Any Ideas why that might fail?
The second thing I tried is a set up a batch file. This is a very simple batch file that when executed launches a dialer program which then uses the modem to dial the pager. It only requires one file to execute the process. When I double click on the batch file to run it it works as expected. However, when I moved it to the notification folder along with the executable file it needs to run, PRTG does not execute the batch file.
I an article in the knowledge base that said the PRTG Server and Probe Core services could not use the local server credentials. So I changed them to our domain admin credentials which have admin rights on the machine. Any other suggestions as to why this might not work?