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PRTG Network Monitor

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WMI sensor problem since upgrade to version x64



Hello, We are facing a very serious problem since upgrade to version x64. Every day, more and more WMI sensors on different remote probes stop working with "Connection could not be established (code: PE015)" or "Cannot access folder: The folder doesn't exist (code: PE032)" errors. Please advise, Yaron

prtg remote-probe wmi

Created on Dec 10, 2018 8:29:30 PM

1 Reply




It sounds like you might have too much WMI going on at the same time. If you go to Setup -> Status -> PRTG Status, look for the Database Objects section and tell me how many Requests/Second you have.

Also, can you copy and past the section covering Sensors by Type and Sensors by Scanning Interval?

Benjamin Day
Paessler Support

Created on Dec 10, 2018 9:23:32 PM by  Benjamin Day [Paessler Support] (1,441) 2 1

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.