What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

WMI sensor problem since upgrade to version 18.4.45.1898 x64

Votes:

0

Hello, We are facing a very serious problem since upgrade to version 18.4.45.1898 x64. Every day, more and more WMI sensors on different remote probes stop working with "Connection could not be established (code: PE015)" or "Cannot access folder: The folder doesn't exist (code: PE032)" errors. Please advise, Yaron

prtg remote-probe wmi

Created on Dec 10, 2018 8:29:30 PM



1 Reply

Votes:

0

Yaron,

It sounds like you might have too much WMI going on at the same time. If you go to Setup -> Status -> PRTG Status, look for the Database Objects section and tell me how many Requests/Second you have.

Also, can you copy and past the section covering Sensors by Type and Sensors by Scanning Interval?

Thanks!
Benjamin Day
Paessler Support

Created on Dec 10, 2018 9:23:32 PM by  Benjamin Day [Paessler Support] (1,441) 2 1




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.