What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Exe sensor is displaying extra data about average msec

Votes:

0

I have an exe sensor that is returning extra data on the status line. When I run the script from the PRTG server's command line I get the expected result:

1566:2018/12/19_14-05-24

https://i.imgur.com/oe4vWw1.png

However what is being shown in PRTG is:

1 hour interval average of 521 msec (Execution Time) is unusually high for this hour of the week (2018/12/19_14-05-24)

https://i.imgur.com/cWD8isC.png

The problem with this is it makes my custom object on my map look awful and it covers up other data:

https://i.imgur.com/nNb4zOe.png

This is the custom map object that displays just the status message:

<!--JLB Icons: Sensor (message only, transparent background)-->
<div class="map_object map_icon2 map_icon_large mapicon_status_transparent" id="<@itemid>" objectid="<@objectid>" subid="<@subid>" style="<#mapobject type="coordinates" subid="<@subid>" mode="<@editmode>">">
  <#mapobject type="objectgrip" mode="<@editmode>">
  <#mapobject type="htmlbefore" subid="<@subid>">
  <#checkobjecttype objecttype="sensor" nicemessage="true" id="<@objectid>">

  <div style="clear: both;"><#objectstatus name="message" show="textraw" id="<@objectid>"></div>

  <#mapobject type="htmlafter" subid="<@subid>">
</div>

What can I do to fix this so the extra data is not shown? I only want what the custom sensor returns.

custom-sensor exe-script-sensor map-objects prtg

Created on Dec 19, 2018 9:25:34 PM

Last change on Dec 20, 2018 5:33:25 AM by  Sven Roggenhofer [Paessler Technical Support]



1 Reply

Votes:

0

Hi there,

You can disable "Unusual Detection", to do so head to "Settings" tab of the device, section "Advanced Network Analysis", there you can disable it.

Kind regards,

Erhard

Created on Dec 20, 2018 9:19:05 AM by  Erhard Mikulik [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.