New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


prtg shutdown- stop Probe or Core FIRST?

Votes:

0

Your Vote:

Up

Down

a question ive always wondered- when needing to reboot a server (server running prtg server + probe), what is the, i always first stop the probe and server core, via the prtg admin app. However, which is the recommenced order?

Should i stop the Core Server first, and then the probe? (or Probe first, and then core server?)

or does it matter?

Ive always stopped the core server first, and then the probe thinking this might keep the amount of data coverage to a minimum.

also, does the probe do any caching of data when it cant reach the core server? (ie can probe store like 5 minutes of data during a communication interruption with the server, which it will send to the server core once it can communicate again?)

thanks

prtg-probe prtg-server shutdown

Created on Dec 29, 2018 8:48:05 AM by  JimLovePRTG (31) 2



2 Replies

Votes:

1

Your Vote:

Up

Down

Hello there,

In the end it doesn't really matter which one stops first. When the probe service stops first, no more sensor results will be reported to the core service and when the core stops first, the probe will try to cache sensor results until it connects again. However, this caching is obsolete as soon as the probe service gets stopped as well, because the cached data is only stored in RAM and when probe service stops, the cached data is gone as well.

When you run the installer of a newer version for example, it also simply sends a stop command to both services and waits until they have stopped before continuing, there is no order in which the services are being stopped.

Kind regards,

Erhard

Created on Jan 2, 2019 11:46:14 AM by  Erhard Mikulik [Paessler Support]



Votes:

0

Your Vote:

Up

Down

great answer! thanks.

Created on Jan 4, 2019 3:42:12 AM by  JimLovePRTG (31) 2



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.