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Restrict View for Specific Users

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Hello, Dear Support Team, Is there any way to restrict a user to view a specific dashboard only and hide device tab view for him? I mean, i want to create a new grouping view of devices and sensors and force a user to see that and hide current grouping view for him.

grouping restriction view

Created on Jan 1, 2019 10:48:00 AM by  Hossein (0) 2



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Hello Hossein,

Access rights in the device tree are controlled by group memberships. When you create a new user group, by default this group has no access to anything in PRTG.

As many other settings as well, access rights are inherited from top to bottom, you can find them on each object's "Settings" tab. If you want to grant access rights for a user group that should be effective for everything in the device tree, you do so in "Settings" tab at root level, so basically you click on "Devices" in the menu, now you're in root view, head to "Settings" and scroll down to "Access Rights" where you can set access rights for each user group that will be inherited from there to all objects below.

In case you want to grant access only to particular device group, head to "Settings" tab of the respective device group and set access rights as needed.

See also User Access Rights (PRTG Manual)

In case the user should only be able to see a particular map, create this user as just mentioned in PRTG, but you don't have to hand out the credentials. Instead hand out the HTML link from the map's "Get HTML" tab and add the following to the map's link: &username=prtg_useraccount&passhash=passhash_from_useraccount You find the passhash when opening the user account in "Setup | System Adminstration | User Account", this can be used to view the map then as well.

Kind regards,

Erhard

Created on Jan 2, 2019 11:48:32 AM by  Erhard Mikulik [Paessler Support]

Last change on Jan 2, 2019 12:01:41 PM by  Erhard Mikulik [Paessler Support]



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Hello, Thanks for your reply, But I knew what you said before, I want to know is it possible that each user see his own device tree grouping (view) ? Or we have to have one unique device tree for all users? And if it's not, is there any other solution to have something like this?

Created on Jan 13, 2019 12:28:26 PM by  Hossein (0) 2



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Hello Hossein,

As mentioned before, device tree view is not configured on an individual user basis, only by section "Access Rights" in "Settings" and there you can only set access levels for groups, not for individual users.

Kind regards,

Erhard

Created on Jan 14, 2019 6:55:56 AM by  Erhard Mikulik [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.