What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Building a map

Votes:

0

Hello,

im testing PRTG Network Monitor Freeware for our company.

Now i have 2 Questions.

1. Im trying to build a map with some nodes. But everytime, when i try to include a background picture, i get the error message, that the file must be a .JPG, PNG, .BMP or .GIF. I tried all formats (bmp, gif, jpg and png), but i get the same message all the time. The files are 800x600px and smaller then 200 KB. So size shouldnt be a problem. Who can i include these files now?

2. Monitoring Lotus.

Is there a template for monitoring Domino Server like the templates for Exchange 2003/2007?

Thx

maps prtg

Created on Aug 30, 2010 9:51:46 AM



3 Replies

Votes:

0

Hello,

1. Please check for the file-extension. It might have to be capitals (so JPG instead of jpg). Please try this.

2. I'm afraid we do not have a template for Lotus Domino Servers. You could of course set up one your own from an existing device in PRTG (Right click on the device -> Create Device Template...).

Best Regards.

Created on Aug 30, 2010 2:13:50 PM by Torsten Lindner [Paessler Support]



Votes:

0

Hello,

I already have tried both extensions. JPG and jpg, but both are not working. It may be a problem with the freeware version?

I tried differents pics, but no one is working... Any other Ideas?

I really would like to get this fixed, so i can present it to my boss. :)

Thx

Created on Aug 30, 2010 2:37:56 PM



Votes:

0

Hello,

I'm sorry, but I can't think of another reason. It's definitely not a limitation of the Freeware version. Which exact version of PRTG are you running?

Best Regards.

Created on Aug 31, 2010 12:57:34 PM by Torsten Lindner [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.