What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Separate Users on Notification Emails



I would like to configure email notifications to send separately so the same notification would go to 2 different users, but those users would get separate emails instead of both being included on the To: line of the same email. Can this be done and what is the proper way to set this up. Would separate user accounts with their own notification contacts work for this or do I need to use separate notification templates?

email notifications template

Created on Jan 31, 2019 3:41:10 PM

1 Reply



Hi there,

You need to create two notification templates, each one addressing the respective user and make sure that you have notification triggers in place that trigger both notification templates.

Kind regards,


Created on Feb 1, 2019 1:39:37 PM by  Erhard Mikulik [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.