What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

PRTG's website doesn't work,



ll interactive AJAX functions of the web interface of PRTG 8 are not working, e.g. the tabs do not work.

The Firefox error console (or the FireBug console) display numerous Javascript errors, e.g.:

[Error C3: Include File Not Found "includes\foreachpageview.htm"] [Error C3: Include File Not Found "includes\pagefooter.htm"] [Error C3: Include File Not Found "includes\htmlfooter.htm"]

error error-messages webpage

Created on Feb 9, 2019 12:08:03 PM

1 Reply



Hello there,

Please note that PRTG version 8 is very old and we do not provide support for this. Please update to our current version 19.1.48.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Feb 12, 2019 6:29:12 AM by  Birk Guttmann [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.