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Paused Sensor Count in Licensing



Hi there, Is there any limitation for number of paused sensors in various license of PRTG?

license limitation paused-sensors

Created on Feb 10, 2019 1:26:57 PM

3 Replies



Hello Hossein,

Thank you very much for your question.

No, there is no such thing as a limitation for paused sensors. However, please note that PRTG rates sensor states differently. As we focus on paused sensors, please note that the following states are rated active and do count in the total active sensor count:

  • sensor paused by dependency
  • sensor paused by user until
  • sensor paused by schedule

The reason for us to count such sensors as active is because PRTG assures that the sensor state, for instance when the dependency is not active anymore, can be restored.
Only sensors that are paused indefinitely are not counting in the active sensor count.

Best regards,

Created on Feb 11, 2019 9:09:02 AM by  Sebastian Kniege [Paessler Support]

Last change on Feb 11, 2019 9:09:18 AM by  Sebastian Kniege [Paessler Support]




is it still valid, that indefinitely paused Sensors are not counting for active sensor? I did a test at today and change a Sensor which was paused from a Parent to paused indefinitely, but it still showing that I have reached the limit with 5060 Sensors and 0 Sensors are available. I expected it will change to 5059 Sensors now, or?

02.11.2021 15:47:53 PING Pausing Requested by St...
02.11.2021 15:47:53 PING Pausing test (Paused at 02.11.2021 15:47:53 [GMT+0100] by St..
27.10.2021 02:09:22 PING Paused Paused by parent

Created on Nov 2, 2021 3:07:52 PM

Last change on Dec 1, 2021 6:54:28 AM by  Sebastian Kniege [Paessler Support]



Hi there,

the total sensor count also includes Paused sensors but sensors that state "Paused (indefinitely)" are internally not counted in the sensor count.


Created on Dec 1, 2021 7:00:36 AM by  Sebastian Kniege [Paessler Support]

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