Hello everyone, I'm working on streamlining our experience with software updates. Currently it generates a ticket and sends an email to everyone in our admin group, roughly 8 people. I, however, am also wanting it to send an email to our local helpdesk so it generates a ticket that way I can see it and it doesn't get lost in the massive amount of PRTG email alerts we receive on a daily basis from sensors going up and down.
Is it possible to set a notification for it to send an email on available software updates only? I'm not wanting to include all the tickets it opens, just software updates. Thanks for the insight.