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PowerEdge Physical Disk Sensor only finding 1 disk

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My PowerEdge Physical disk sensor is only finding 1 disk. There are 4 installed. When I do an SNMP Walk with the OID from the troubleshooting page, the walks find all 4 disks / serial numbers.

What other information can I provide to have someone point me in the right direction on troubleshooting this?

disk physical poweredge

Created on Feb 13, 2019 4:10:55 AM by  Andrew (10) 1



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Hi Andrew,

Please post the output here when using option "Walk":

  • In case you query the iDRAC interface, use OID 1.3.6.1.4.1.674.10892.5.5.1.20.130.4
  • In case of OpenManage use OID 1.3.6.1.4.1.674.10893.1.20.130.4

Those walks go over the complete table for physical disks, then we can see what might be causing this. Alternatively save the walk result and send it to us by email ([email protected]) and mention this thread in your email.

Kind regards,

Erhard

Created on Feb 13, 2019 1:16:26 PM by  Erhard Mikulik [Paessler Support]



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----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.3 Computername: GSCSVR Interface: (172.16.34.1, 192.168.0.253)
2/13/2019 7:46:02 AM (3 ms) : Device: 172.16.34.210
2/13/2019 7:46:02 AM (5 ms) : SNMP V2c
2/13/2019 7:46:02 AM (6 ms) : Walk 1.3.6.1.4.1.674.10892.5.5.1.20.130.4
2/13/2019 7:46:02 AM (22 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.1.1 = "1" [ASN_INTEGER]
2/13/2019 7:46:02 AM (43 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.1.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:02 AM (65 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.1.3 = "3" [ASN_INTEGER]
2/13/2019 7:46:02 AM (86 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.1.4 = "4" [ASN_INTEGER]
2/13/2019 7:46:02 AM (103 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.2.1 = "Physical Disk 0:0" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (116 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.2.2 = "Physical Disk 0:1" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (131 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.2.3 = "Physical Disk 0:2" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (146 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.2.4 = "Physical Disk 0:3" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (154 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.3.1 = "SEAGATE" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (163 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.3.2 = "SEAGATE" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (173 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.3.3 = "SEAGATE" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (183 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.3.4 = "SEAGATE" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (194 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.4.1 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (204 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.4.2 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (214 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.4.3 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (224 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.4.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:03 AM (235 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.6.1 = "ST1000NM0001" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (246 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.6.2 = "ST1000NM0001" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (258 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.6.3 = "ST1000NM0001" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (272 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.6.4 = "ST1000NM0001" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (283 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.7.1 = "Z1N375NN" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (295 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.7.2 = "Z1N37677" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (307 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.7.3 = "Z1N376L1" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (320 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.7.4 = "Z1N37675" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (332 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.8.1 = "PS08" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (345 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.8.2 = "PS08" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (359 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.8.3 = "PS08" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (378 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.8.4 = "PS08" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (406 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.11.1 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (424 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.11.2 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (437 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.11.3 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (464 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.11.4 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (512 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.17.1 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (531 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.17.2 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (567 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.17.3 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (605 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.17.4 = "0" [ASN_INTEGER]
2/13/2019 7:46:03 AM (662 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.19.1 = "0" [ASN_INTEGER]
2/13/2019 7:46:03 AM (693 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.19.2 = "0" [ASN_INTEGER]
2/13/2019 7:46:03 AM (717 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.19.3 = "0" [ASN_INTEGER]
2/13/2019 7:46:03 AM (745 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.19.4 = "953344" [ASN_INTEGER]
2/13/2019 7:46:03 AM (766 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.21.1 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (791 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.21.2 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (813 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.21.3 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (844 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.21.4 = "3" [ASN_INTEGER]
2/13/2019 7:46:03 AM (874 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.22.1 = "1" [ASN_INTEGER]
2/13/2019 7:46:03 AM (904 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.22.2 = "1" [ASN_INTEGER]
2/13/2019 7:46:03 AM (931 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.22.3 = "1" [ASN_INTEGER]
2/13/2019 7:46:03 AM (956 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.22.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:03 AM (979 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.1 = "2" [ASN_INTEGER]
2/13/2019 7:46:03 AM (1003 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:03 AM (1024 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.3 = "2" [ASN_INTEGER]
2/13/2019 7:46:03 AM (1049 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:03 AM (1071 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.27.1 = "TH0740YX212332BI0225A02" [ASN_OCTET_STR]
2/13/2019 7:46:03 AM (1094 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.27.2 = "TH0740YX212332BI0229A02" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1116 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.27.3 = "TH0740YX212332BI01YGA02" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1137 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.27.4 = "TH0740YX212332BI021HA02" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1180 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.28.1 = "0x5000C50055CB2D21" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1207 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.28.2 = "0x5000C50055CB1C61" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1233 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.28.3 = "0x5000C50055CB1CA1" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1267 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.28.4 = "0x5000C50055CB1C81" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1299 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.29.1 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1320 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.29.2 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1342 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.29.3 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1365 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.29.4 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1385 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.30.1 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1409 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.30.2 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1430 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.30.3 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1450 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.30.4 = "4" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1471 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.31.1 = "0" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1509 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.31.2 = "0" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1537 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.31.3 = "0" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1564 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.31.4 = "0" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1584 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.32.1 = "2" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1610 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.32.2 = "2" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1630 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.32.3 = "2" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1649 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.32.4 = "2" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1672 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.33.1 = "46" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1695 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.33.2 = "46" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1716 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.33.3 = "46" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1741 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.33.4 = "46" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1763 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.34.1 = "2012" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1785 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.34.2 = "2012" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1806 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.34.3 = "2012" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1831 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.34.4 = "2012" [ASN_OCTET_STR]
2/13/2019 7:46:04 AM (1859 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.35.1 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1883 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.35.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1907 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.35.3 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1930 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.35.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1961 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.42.1 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (1983 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.42.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (2005 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.42.3 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (2025 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.42.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:04 AM (2052 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.49.1 = "255" [ASN_INTEGER]
2/13/2019 7:46:04 AM (2074 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.49.2 = "255" [ASN_INTEGER]
2/13/2019 7:46:04 AM (2095 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.49.3 = "255" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2115 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.49.4 = "255" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2141 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.50.1 = "1" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2162 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.50.2 = "1" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2183 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.50.3 = "1" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2205 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.50.4 = "1" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2231 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.51.1 = "0" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2252 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.51.2 = "0" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2272 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.51.3 = "0" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2294 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.51.4 = "0" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2344 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.52.1 = "2" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2376 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.52.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2436 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.52.3 = "2" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2459 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.52.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2479 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.53.1 = "4" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2505 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.53.2 = "4" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2526 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.53.3 = "4" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2547 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.53.4 = "4" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2573 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.54.1 = "Disk.Direct.0:RAID.Slot.6-1" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2594 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.54.2 = "Disk.Direct.1:RAID.Slot.6-1" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2616 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.54.3 = "Disk.Direct.2:RAID.Slot.6-1" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2636 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.54.4 = "Disk.Direct.3:RAID.Slot.6-1" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2669 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.55.1 = "Disk 0 on RAID Controller in Slot 6" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2700 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.55.2 = "Disk 1 on RAID Controller in Slot 6" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2729 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.55.3 = "Disk 2 on RAID Controller in Slot 6" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2795 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.55.4 = "Disk 3 on RAID Controller in Slot 6" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (2824 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.57.1 = "3" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2857 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.57.2 = "3" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2900 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.57.3 = "3" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2925 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.57.4 = "3" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2945 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.58.1 = "512" [ASN_INTEGER]
2/13/2019 7:46:05 AM (2975 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.58.2 = "512" [ASN_INTEGER]
2/13/2019 7:46:05 AM (3016 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.58.3 = "512" [ASN_INTEGER]
2/13/2019 7:46:05 AM (3045 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.58.4 = "512" [ASN_INTEGER]
2/13/2019 7:46:05 AM (3065 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.59.1 = "Not Applicable" [ASN_OCTET_STR]
2/13/2019 7:46:05 AM (3086 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.59.2 = "Not Applicable" [ASN_OCTET_STR]
2/13/2019 7:46:06 AM (3111 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.59.3 = "Not Applicable" [ASN_OCTET_STR]
2/13/2019 7:46:06 AM (3140 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.59.4 = "Not Applicable" [ASN_OCTET_STR]
2/13/2019 7:46:06 AM (3163 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.60.1 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3184 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.60.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3205 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.60.3 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3230 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.60.4 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3253 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.61.1 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3275 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.61.2 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3300 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.61.3 = "2" [ASN_INTEGER]
2/13/2019 7:46:06 AM (3350 ms) : 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.61.4 = "2" [ASN_INTEGER]

Created on Feb 13, 2019 1:46:12 PM by  Andrew (10) 1

Last change on Feb 13, 2019 1:51:57 PM by  Erhard Mikulik [Paessler Support]



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Are you using version PRTG version 19? If so, open "Settings" tab of the device, section "SNMP Compatibility" options and set "Request Mode" to Single-Get, try again. Does it list all disks now?

Created on Feb 13, 2019 2:07:07 PM by  Erhard Mikulik [Paessler Support]



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Yes. That did let it find all 4 disks. I do however have another issue. I'd seen some weird issues on a previous setup where upgrading the iDrac firmware, RAID controller firmware, and BIOS fixed the issue. Well I did that in an attempt to solve this issue and now it's throwing an error state despite the drives being OK. I'm thinking I need to edit the values as described here:

https://kb.paessler.com/en/topic/72855-why-does-my-dell-poweredge-system-health-sensor-show-a-power-unit-status-error-after-idrac-update

Is that correct? The error state they're throwing is:

Error by lookup value 'Unknown' in channel "Component Status."

Status on all 4 disks is showing "Down" but "Last Value" shows "Online. Online. Online. Ready." So 3 disks in a RAID5 and a hot spare seem OK.

Created on Feb 13, 2019 2:33:23 PM by  Andrew (10) 1



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Hi Andrew,

Of course you could do this and use a customized lookup. Wouldn't hurt though to verify with Dell what "unknown" in Component Status actually means and if it would be safe to ignore this.

Kind regards,

Erhard

Created on Feb 13, 2019 2:46:39 PM by  Erhard Mikulik [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.