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Sensor Down: Grace Period (Error Limit reached -> wait $TIME -> Sensor Down)

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We use PRTG heavily to Monitor Services on Servers of our Customers and some distributed (and redundant) Services.

For the Monitoring of the redundant Services it would be good if we have something like a 'timefuse' or 'grace period':

If one of 10+ Servers is 'down' for less then the defined value, we don't see it on the 'Sensors With Status Down'-Page. We still want to see if a Service is down for longer then the defined value, and also want to keep the history - so just changing the polling rate would not be helpful.

The Feature we would like to use is just that - a per Sensor definable grace period in which the sensor is not 'down' but maybe 'pending-soon-down' or similar (or 'warning' if the other options would be to expensive to implement).

Would that be something you would like to consider a new feature and something you want to implement?

Would that be something your organisation also has a use case for?

add-feature feature-request grace-period

Created on Feb 15, 2019 11:09:20 AM by  Siebertf (1) 1



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Hi there,

Currently we only have such an option within the Ping Sensors that allow you to set the sensor to "Warning" for X intervals only then the sensor is considered as down. Is that already feasible for you?

Best regards.

Created on Feb 15, 2019 12:00:04 PM by  Dariusz Gorka [Paessler Support]



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Hello Dariusz

Sadly no, we use custom Sensors (but don't want them to be to complex and do the logic there) - i think this would be nice to have with all Sensors Types.

Kind Regards,

Created on Feb 15, 2019 12:23:43 PM by  Siebertf (1) 1



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Hi there,

Currently there are no plans to offer such an option to all sensors. Therefore I am afraid that you might need to adapt the custom sensors.

Best regards.

Created on Feb 15, 2019 1:32:49 PM by  Dariusz Gorka [Paessler Support]



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Hello Dariusz

That would work for our custom Sensors.

But not for the normal, Build in Sensors.

Kind Regards.

Created on Feb 15, 2019 1:47:55 PM by  Siebertf (1) 1



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