New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


SNMP HP ProLiant Network Interface Problem

Votes:

0

Your Vote:

Up

Down

Hi There, Ive a situation , I have two HP Gen9 servers running Esxi Version 6.7 , as i was adding the iLOs ( which has the same version of firmware ) on PRTG , I could add a "SNMP HP ProLiant Network Interface" on one of them and on the other one with the exact settings i cannot add this sensor and i face with this error : Could not create the sensor SNMP HP ProLiant Network Interface on device xxxxx. what problem could cause this issue? thank you.

gen9 hp ilo

Created on Feb 24, 2019 12:18:17 PM by  Elahe90 (10) 2 1



5 Replies

Votes:

0

Your Vote:

Up

Down

Hello,

Can you download our SNMP Tester from the following link?

SNMP Tester

Then use it to test against that second iLO host? Just check to see if you can get System Uptime to start with.

If you can, let me know, and I'll send you a walk script to check the OIDs we monitor in the iLOs.

Thanks!

Benjamin Day
Paessler Support

Created on Feb 25, 2019 11:20:53 PM by  Benjamin Day [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Hi there, which method should i chose as a request type in SNMP Tester?

as long as i understand this is the " Read Device Uptime " result :

----------------------- The iLO With Problem ----------------------- Paessler SNMP Tester 5.2.3 Computername: x.x.x.x Interface: () 2/26/2019 9:54:25 AM (4 ms) : Device: x.x.2.14 2/26/2019 9:54:25 AM (7 ms) : SNMP V2c 2/26/2019 9:54:25 AM (11 ms) : Uptime 2/26/2019 9:54:25 AM (22 ms) : SNMP Datatype: ASN_TIMETICKS 2/26/2019 9:54:25 AM (30 ms) : ------- 2/26/2019 9:54:25 AM (35 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = 26225807 ( 3 days 0 hours 50 minutes ) 2/26/2019 9:54:25 AM (49 ms) : SNMP Datatype: SNMP_EXCEPTION_NOSUCHOBJECT 2/26/2019 9:54:25 AM (54 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = No such object (SNMP error # 222) ( 0 seconds ) 2/26/2019 9:54:25 AM (60 ms) : Done

----------------------- The Correct iLo ----------------------- Paessler SNMP Tester 5.2.3 Computername: x.x.x.x Interface: () 2/26/2019 9:55:03 AM (13 ms) : Device: x.x.2.28 2/26/2019 9:55:03 AM (20 ms) : SNMP V2c 2/26/2019 9:55:03 AM (27 ms) : Uptime 2/26/2019 9:55:05 AM (2044 ms) : SNMP Datatype: ASN_PRIMITIVE 2/26/2019 9:55:05 AM (2054 ms) : ------- 2/26/2019 9:55:05 AM (2065 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) ( 0 seconds ) 2/26/2019 9:55:07 AM (4090 ms) : SNMP Datatype: ASN_PRIMITIVE 2/26/2019 9:55:07 AM (4099 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) ( 0 seconds ) 2/26/2019 9:55:07 AM (4108 ms) : Done

Created on Feb 26, 2019 6:31:48 AM by  Elahe90 (10) 2 1

Last change on Feb 26, 2019 11:32:30 PM by  Benjamin Day [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Hello,

Is there any difference in iLO version between these two?

Benjamin Day
Paessler Support

Created on Feb 26, 2019 11:33:42 PM by  Benjamin Day [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Hi, No , both of them are iLO 4 , and even the firmwares are the same , the version of Snmp which i've been configured is V2 as well.

Created on Feb 27, 2019 5:37:37 AM by  Elahe90 (10) 2 1



Votes:

0

Your Vote:

Up

Down

Thats very weird as one replies with Timeticks, and the other replies with Primitive to Uptime requests. But you say both of them are the exact same. Something is off here.

Can you please open a support ticket, and send screenshots of the SNMP config for each iLO?

Benjamin Day
Paessler Support

Created on Feb 28, 2019 4:27:29 AM by  Benjamin Day [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.