Hi There, Ive a situation , I have two HP Gen9 servers running Esxi Version 6.7 , as i was adding the iLOs ( which has the same version of firmware ) on PRTG , I could add a "SNMP HP ProLiant Network Interface" on one of them and on the other one with the exact settings i cannot add this sensor and i face with this error : Could not create the sensor SNMP HP ProLiant Network Interface on device xxxxx. what problem could cause this issue? thank you.
SNMP HP ProLiant Network Interface Problem
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5 Replies
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Hello,
Can you download our SNMP Tester from the following link?
Then use it to test against that second iLO host? Just check to see if you can get System Uptime to start with.
If you can, let me know, and I'll send you a walk script to check the OIDs we monitor in the iLOs.
Thanks!
Benjamin Day
Paessler Support
Created on Feb 25, 2019 11:20:53 PM by
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Hi there, which method should i chose as a request type in SNMP Tester?
as long as i understand this is the " Read Device Uptime " result :
----------------------- The iLO With Problem -----------------------
Paessler SNMP Tester 5.2.3 Computername: x.x.x.x Interface: ()
2/26/2019 9:54:25 AM (4 ms) : Device: x.x.2.14
2/26/2019 9:54:25 AM (7 ms) : SNMP V2c
2/26/2019 9:54:25 AM (11 ms) : Uptime
2/26/2019 9:54:25 AM (22 ms) : SNMP Datatype: ASN_TIMETICKS
2/26/2019 9:54:25 AM (30 ms) : -------
2/26/2019 9:54:25 AM (35 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = 26225807 ( 3 days 0 hours 50 minutes )
2/26/2019 9:54:25 AM (49 ms) : SNMP Datatype: SNMP_EXCEPTION_NOSUCHOBJECT
2/26/2019 9:54:25 AM (54 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = No such object (SNMP error # 222) ( 0 seconds )
2/26/2019 9:54:25 AM (60 ms) : Done
----------------------- The Correct iLo -----------------------
Paessler SNMP Tester 5.2.3 Computername: x.x.x.x Interface: ()
2/26/2019 9:55:03 AM (13 ms) : Device: x.x.2.28
2/26/2019 9:55:03 AM (20 ms) : SNMP V2c
2/26/2019 9:55:03 AM (27 ms) : Uptime
2/26/2019 9:55:05 AM (2044 ms) : SNMP Datatype: ASN_PRIMITIVE
2/26/2019 9:55:05 AM (2054 ms) : -------
2/26/2019 9:55:05 AM (2065 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) ( 0 seconds )
2/26/2019 9:55:07 AM (4090 ms) : SNMP Datatype: ASN_PRIMITIVE
2/26/2019 9:55:07 AM (4099 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) ( 0 seconds )
2/26/2019 9:55:07 AM (4108 ms) : Done
Last change on Feb 26, 2019 11:32:30 PM by
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Hello,
Is there any difference in iLO version between these two?
Benjamin Day
Paessler Support
Created on Feb 26, 2019 11:33:42 PM by
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Thats very weird as one replies with Timeticks, and the other replies with Primitive to Uptime requests. But you say both of them are the exact same. Something is off here.
Can you please open a support ticket, and send screenshots of the SNMP config for each iLO?
Benjamin Day
Paessler Support
Created on Feb 28, 2019 4:27:29 AM by
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