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Rights on Windows Server - Sensor Windows Updates Status




I try to configure the Sensor "Windows Updates Status" for our Servers, i am not a fan to give our "AD PRTGT Service User" full admin rights on every windows Server. So first i try it with the group "Remote Management Users", i put the "AD PRTGT Service User" in the "Remote Management Users" of the target server which i wanna monitor. Now i have a conncetion to the server but i can't view the update status, the sensor is orange and the i receive this message: Update history does not contain any entries. Please enable the sensor debug options and contact support for further help.

When i try it with the powershell command under the PRTG Service User i get the message "access denied":

C:\Users\su_prtg Enter-PSSession srv-01
[srv-01]: PS C:\Users\su_prtg\Documents> wmic qfe list
wmic : ERROR:
    + CategoryInfo          : NotSpecified: (ERROR::String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
Description = Access denied

Does anybody know a possible way to give the minimum rights to view the installed updates? Local admin rights is not a solution for us :). Sorry for my bad english.

I would be lucky when in every sensor description would be a exact definition which windows rights would be necessary.

Best regards

powershell windows-rights windows-updates-status wmi

Created on Feb 27, 2019 3:41:50 PM

Last change on Feb 28, 2019 5:33:45 AM by  Sven Roggenhofer [Paessler Technical Support]

1 Reply



Assuming this is a WMI rights issue, you should check the WMI rights on the target system.

There are plenty of articles out there - but to get you started - check the follow things out - as for the rights management - the better choice might be Computer Management in your case

  • Component Services
    • Component Services
    • Computer
    • My Computer
    • DCOM Config
      • Windows Management and Instrumentation Properties
      • Security (etc.)
  • Computer Management
    • Services and Applications
    • WMI Control
      • open Properties
      • Security and Advanced

And this link might be useful: https://docs.microsoft.com/en-us/windows/desktop/wmisdk/securing-a-remote-wmi-connection

Hope that helps..


Florian Rossmark


Created on Feb 28, 2019 2:39:01 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.