New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


All Probes disconnected after upgrade to PRTG Network Monitor 19.1.48.289

Votes:

0

Your Vote:

Up

Down

Hi,

Have just installed the upgrade to PRTG Network Monitor 19.1.48.289, and now all Probes (remote and Local) have disconnected.

I anticipated this might be the case for a period of time while they were updated, however it's over an hour now.

How do I go about fixing this?

This is the second core upgrade in a row that has gone horribly wrong taking hours to fix, next time I won't be so quick to hit install!

core failedupgrade probes

Created on Feb 27, 2019 11:09:32 PM by  Cloud_0013 (60) 2 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hi there,

To be honest, this is a case that needs to be checked in a regular ticket. The knowledgebase is more for user to user interaction. Therefore please forward us a Support Bundle as outlined here:
https://www.paessler.com/manuals/prtg/support_contact_support

Best regards.

Created on Feb 28, 2019 11:39:17 AM by  Dariusz Gorka [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.