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Error connecting to CloudGenix ION3000 SDWan Device

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Hello, I am trying to monitor a CloudGenix SDWan device. It finds the Device and the Managet Controller interface only. So I downloaded the MIBs they offer and useed the Paessler Import Utility. Import process was successful, I saved the OIDLIBS file on the PRTG Server and placed them inot the \PRTG Network Monitor\snmplibs\ Folder.

Whne I add a Custom Senson usning the SNMP Library and choose the custome oidlib, I get an error No such object (SNMP error # 222)

If I use the SNMP Tester, it queries the Device, Uptime, Interfaces, and returns vlaues.

Any help woul dbe greastly appreciated. Thanks

mibs prtg-network-monitor snmp

Created on Feb 28, 2019 2:34:50 PM by  dmking43 (0) 1



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DMKing43,

Are you able to add an SNMP Uptime sensor to the device in PRTG?

Benjamin Day
Paessler Support

Created on Mar 2, 2019 12:50:54 AM by  Benjamin Day [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.