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SFlow Sensor doesn´t receive data from Aruba 8400 switch



I am trying to define a sFLOW sensor using PRTG version and a core switch Aruba Model 8400. sFLOW Tester receive samples ok, with some errors show in "sample format": 1694 samples from a total of 74519 samples.
But sflow sensor does not receive any data
What could be wrong?

Here I show OS config of Aruba Switch:
Model Aruba 8400
SW-BA-CORE-01# sh ver

(c) Copyright 2017-2018 Hewlett Packard Enterprise Development LP

Version : XL.10.01.0020
Build Date : 2018-09-06 11:57:01 PDT
Build ID : ArubaOS-CX:XL.10.01.0020:f514f45203e2:201809061836
Build SHA : f514f45203e2bb9284f18b7cd2d6cdce627ab337
Active Image : secondary
Service OS Version : GT.01.02.0003
BIOS Version : GT-01-0021


sflow collector port 5600
sflow agent-ip

SW-BA-CORE-01# sh sflow
sFlow Global Configuration

sFlow enabled
Collector IP/Port/Vrf
Agent Address
Sampling Rate 4096
Polling Interval 30
Header Size 128
Max Datagram Size 1400

sFlow Status

Running - Yes

SFlow Statistics

Number of Samples 11346427

aruba sflow switch-aruba

Created on Feb 28, 2019 3:00:13 PM

Last change on Mar 1, 2019 12:06:18 PM by  Sebastian Kniege [Paessler Support]

1 Reply



Hello Luis,

Thank you for your contact.

Please pause the sFlow sensor within PRTG. This is necessary to prevent the Port from being used while running the sFlow Tester. Afterwards, re-run the sFlow Tester on the same Probe (either Local Probe or Remote Probe) that has the affected sensor, configure the Tester properly and upload the result as screenshot to this thread.

Best regards,

Created on Mar 1, 2019 12:11:33 PM by  Sebastian Kniege [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.