What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

frequest RDP error on specific server

Votes:

0

Hi On a specific server monitored by PRTG, I am getting email notification "RDP (Remote Desktop) Error, Software caused connection abort Socket Error # 10053 Software caused connection abort. (socket error # 10053). The server is up and running. I am not sure what caused this error.

Thanks for your support to find out the cause of this issue.

error rdp remote-probe

Created on Mar 6, 2019 12:52:56 PM



1 Reply

Votes:

0

Hi there,

It seems that RDP is no longer available or reachable on the affected device. Are you able to connect manually via RDP?

Best regards.

Created on Mar 6, 2019 1:22:34 PM by Dariusz Gorka [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.