When we acknowledge an alarm for a sensor, when that sensor goes UP again we don't receive a notification for it. Is there a way to work around that? We need our maintenance team to be notified of unexpected "back to normal" situations.
If there's no way around it, then I have a second question:
Currently we use acknowledged alarms as a mean to:
- Add a note to the alarm with an internal reference for future investigation.
- A way to separate treated alarms from the untreated ones in the PRTG interface.
Is there another way in PRTG to achieve that?
Thanks in advance.