What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Creation of new Oracle Tablespace Sensor fails with timeout

Votes:

0

Hello,

We aren't able to create any new Oracle Tablespace Sensors. The creation fails with a timeout. We already tried adding the "MetaScanTimeout" Registry entry with the value 20 seconds, but except for a longer loading time we got the same error.

Funny is, that our already existing sensors of the same type work. The database the sensor connects to is configured the same as the ones that work and even if we try with the SYSTEM user, who has all the rights, it doesnt work.

Just to make sure, we have now updated PRTG to version 19.1.49. The error occurs still the same.

oracle-tablespace-sensor prtg timeout

Created on Mar 20, 2019 2:21:13 PM



2 Replies

Accepted Answer

Votes:

1

Hello Jasmin,

For large tablespaces, the Oracle Tablespaces likely exceed this timeout of 20 seconds by far. What's the size of the tablespace which is not working?

Kind regards,
Felix Saure, Tech Support Team

Created on Mar 21, 2019 11:51:30 AM by Felix Saure [Paessler Support]



Votes:

0

Hi Felix

Thank you for your input. We underestimated the timeout value. We put in a value of 120 seconds now and it worked.

Have a nice weekend!

Created on Mar 22, 2019 2:39:19 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.