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Windows Updates Status (Powershell) sensor error



This is the error message from the sensor:

Connecting to remote server xxx failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.

prtg prtg-network-monitor wmi

Created on Apr 9, 2019 7:10:23 AM

1 Reply



Hi dineshravee,

Thank you for the post.

Which specific Sensor do you use? In general, the error messages says that the credentials you are using are invalid. Therefore, please double check whether the credentials used are valid and whether they have appropriate access rights.

Thank you in advance!

Best Regards,
Moritz Heller
Paessler Support Team

Created on Apr 9, 2019 11:44:38 AM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.