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Maps / Treemap



Trying to make a map with various treemaps on it for different remote probes. The issue I am having is some treemaps have groups that are expanded and some that are not and I can't figure out why. If I click on devices at the top nothing is expanded. Why would some probles have groups expanded and some not on the tree map?

map maps prtg

Created on May 25, 2019 5:30:48 PM

1 Reply



Hi Jeremy,

You can only expand groups, which are created or where the user with which you have created the map has access to. Groups this user has no access can not be extended.
I recommend you to create a general user (like a dummy user) and add this user to the Admin Group. Then this user has the opportunity to expand the objects in the map.
Afterwards change the User in the Security Context and Color Mode in the Settings menu of your created map.

How to create a user, you'll find a step by step guide here.

Kind regards
Marijan Horsky, Team Tech Support

Created on May 27, 2019 10:45:19 AM by  Marijan Horsky [Paessler Support]

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