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Running Cluster Node's Probe service under domain account fails "Cluster probe Health" sensor report



In some cases it makes sence to run probe service under domain account in order to avoid authentigation problems. This works ok in prtg7 servers.

However similar setup in Cluster Nodes causes "Cluster Probe Health"-sensor stop working thus reporting them in error state.

Version prtg8rc2

Br, Olli Jokinen Ojoconsulting Oy

clustering installation prtg8beta prtg8rc2

Created on Sep 2, 2010 7:32:19 PM

1 Reply



Dear Olli,

that would be very odd, because it would mean that the used user (under whose account the Probe Service now runs) is not allowed to access certain WMI Performance Counters which are used to get information about the Handles, Threads, etc. "used" by the PRTG Processes. Also, in a test, we couldn't reproduce the problem, so it seems to be a specific access rights/permissions issue in your case.

Best Regards.

Created on Sep 3, 2010 4:10:02 PM by  Torsten Lindner [Paessler Support]

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