New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Remote Probe with multiple networks

Votes:

0

Your Vote:

Up

Down

Hi

I have a remote probe installation in a second, separate windows domain. This domain has two networks, separated by a firewall, and remote probe is installed in one of those. I can add machines from second network without any issues, but the WMI sensors don't work. The funny thing is: Paessler WMI test tool has no issues to connect from remote probe server to the machine in second network.

Port 23560 is open between PRTG server and remote probe and WMI ports are open between the probe and the other network. It should work but it does not - can somebody explain to me why?

firewall network remote-probe wmi

Created on Jun 18, 2019 7:32:17 AM by  doktor_plama (0) 1



2 Replies

Votes:

0

Your Vote:

Up

Down

Hi there,

Which exact error message do you receive for the sensors added in PRTG?


Kind regards,
Felix Saure, Tech Support Team

Created on Jun 18, 2019 10:10:37 AM by  Felix Saure [Paessler Support]



Votes:

0

Your Vote:

Up

Down

I think that I found the issue - there are still some settings blocked by the firewall.

Created on Jun 18, 2019 11:08:55 AM by  doktor_plama (0) 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.