What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Preventing some Probes to be update when updating PRTG



We have a PRTG instance with 6 probes. Last time we updated PRTG, those probes were updated and some of the corresponding servers went offline causing a big issue. Is it possible to prevent some of the probes to be updated when updating PRTG? That way we would be able to test the new Probe version in 1 or 2 Probes, and if everything was working fine we'd update the remaining ones. If that is not possible, would stopping PRTG services on certain Probes prevent those to be updated in the situation described above? Thanks! Carlos

probe prtg update

Created on Jul 15, 2019 4:33:55 PM

2 Replies




as far as I know it is only possible to achive this by stopping the probe service on the servers.

regards Michele

Created on Jul 16, 2019 8:31:44 AM



Dear Customer,

I can confirm Michele's statement.
To prevent the probes from receiving the update, stop the Probe Service on the Remote Probe system.
It should be noted that the monitoring is not continued during the test phase on the stopped probe.
As soon as the probes reconnect to the Core Server, they will get automatically updated.

Kind regards,
Marijan Horsky, Tech Support Team

Created on Jul 16, 2019 10:02:29 AM by  Marijan Horsky [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.