Votes:
Hello everyone,
Currently we have a "Notification Template" that sends a notification to a specific User-Group X when the state of a sensor of Device-Group Y changes.
Now a single User doesn't want to get the notifications anymore.
Is there a way to block notifications from a specific Notification Template (or add exceptions maybe?) without removing the user from the User Group?
Any help is appreciated very much.
Best regards, Domink
1 Reply
Votes:
Hi Dominik,
Unfortunately, it is not possible to add an exception for a user to block notifications. The only way to block notification for the desired is to remove this user from the User Group. If the you have entered the email as a Notification Contact, then you have opportunity to pause the delivery of notifications to this contact via Setup | Account Settings | Notification Contacts. You'll find more information here.
Alternatively, you can enter all recipients individually into the notification template. Thus you would not have to remove the user from the group.
I would recommend to setup an outlook filter rule for that one user to delete this notifications automatically.
Kind regards,
Marijan Horsky, Tech Support Team
Created on Jul 30, 2019 6:09:57 AM by
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