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How to use push notificationon prtg, when Probe not reachable from internet?



Hi Our PRTG Probe is not reachable from the Internet, so I can't connect to our Probe from my Smartphone. Is it still possible to send push notification to my smartphone? I can't connect to the PRTG server via APP.

Thanks Frank

app internet-connection push-notifications

Created on Aug 6, 2019 7:58:27 AM

1 Reply



If your PRTG server is able to access the internet, you can connect to the PRTG server via wifi (given that the wifi can access the internal network) and PRTG will automatically generate a push token with our cloud notification platform. However, you likely need to use a VPN in order for the PRTG app to connect to the server when you're not on site. Push notifications will go through regardless, though.

Created on Aug 6, 2019 10:21:23 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.