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Ping Jitter Sensor Interval

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Hi there, Is there any limitation in Ping Jitter sensor interval? In my case, it become "down" in intervals lower than 60 seconds. I need it for 10 second interval. Thanks a lot

down interval ping-jitter

Created on Aug 14, 2019 9:46:32 AM by  Hossein (0) 2



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Hello Hossein,

Thank you very much for your contact.

Yes, you can define scanning interval for your sensors. To do so, please navigate to Setup | System Administration | Monitoring within PRTG but also check this article, which provides additional information and why it isn't always recommended to lower the scanning interval.

Best,
Sebastian

Created on Aug 15, 2019 10:36:14 AM by  Sebastian Kniege [Paessler Support]



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Dear Sebastian, i know i can define scanning interval for my sensors, but my issue is certainly related to this specific sensor and this specific interval. My "Ping Jitter" sensor goes down when i set intervals lower than 60 seconds i mentioned. It has not any problem with 60 seconds intervals and higher. My PRTG version is 17.x . Appreciate if you could help me in this regard.

Created on Aug 17, 2019 4:39:45 AM by  Hossein (0) 2



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i have a jitter sensor but it become "down" in intervals lower than 60 seconds.! I need it for 10 second interval. guidance me please.

Created on Aug 17, 2019 12:02:15 PM by  yalda (0) 1



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Hello Hossein,
Hello yalda,

Thank you for your responses. I assume that your Ping Jitter sensors are down with the following error message:
Ping jitter can't finish in time, increase the scanning interval or decrease the ping count

The reason for it is that per default, the Ping Jitter sensor sends out 50 ICMP requests to the target device. If you set a scanning interval of 10 seconds for this sensor simultaneously, it is expected to go down.

By decreasing the scanning interval to 10 seconds, you also need to apply a suitable Ping Count within the sensor's "Settings" tab.

Best regards,
Sebastian

Created on Aug 19, 2019 6:35:27 AM by  Sebastian Kniege [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.