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[OPEN] Scan Now Button for Read Only Users

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User Story

We gave out servicedesk the ability to read-only our prtg monitoring system. As good servicedesk they always controll the alarmnotifications which they received by mail in the system but as read-only user they don't have the ability to start an scan over the option "scan now". i tried to turn this on but the permissions in prtg are really lousy. so i contacted the support and they told me they need "WRITE PERMISSIONS" to initiate a scan of a device/node/sensor. which doesn't make any sense to me.

Details of User Story

i want better abilities to configure the permissions and want that paessler add a scan now button to the read only user.

Acceptance criteria

this is a basic feature which we had in every other monitoring system!

Status

Open

add-feature granularity improve-prtg prtg-kbtracker

Created on Aug 15, 2019 9:38:49 AM by  ExeqZ (2) 1

Last change on Sep 9, 2019 11:07:14 AM by  Stephan Linke [Paessler Support]



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