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Ticketing granularity



Please add some form of granularity to ticketing. There are many I don't want to see ever. Also closing them there should be a one click option if you do not need notes.

feature-request qol ticketing-system

Created on Aug 27, 2019 4:33:23 PM

1 Reply



Hi there,

We prioritize our features according to the number of customers we can help with the feature. We are thankful for feature requests, this is why we integrated a way for our customers to request these features, this is described here.

Please be as detailed as possible what filters for internal tickets you exactly expect.

Kind regards,
Felix Saure, Tech Support Team

Created on Aug 28, 2019 6:43:45 AM by  Felix Saure [Paessler Support]

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