New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


PRTG API - How can i filter the next tickets?

Votes:

0

Your Vote:

Up

Down

Hello! Supposed be i have a ticket with ID 260 and i needed take all the next tickets existence in PRTG. How can i do the requisition?

Thanks!

api prtg tickets

Created on Sep 13, 2019 8:45:08 PM by  Rander (0) 1



5 Replies

Votes:

0

Your Vote:

Up

Down

Hello Rander,

Thank you very much for your request.

Please elaborate what you want to achieve more in detail. You have a ticket with the ID 260 and you want to do what now?

Best regards,
Sebastian

Created on Sep 16, 2019 10:17:56 AM by  Sebastian Kniege [Paessler Support]



Votes:

0

Your Vote:

Up

Down

I have ticket ID 260, i need submit this ticket and the API return the next Tickets after 260.

Supposed be this is a request : /api/table.json?content=tickets&columns=parentid&filter_ticketid=260

And the result:

261 262 263 264.........

How can i filter tickets >= 260 ?

Something like: "filter_ticketid>=260".

Created on Sep 16, 2019 11:43:09 AM by  Rander (0) 1



Votes:

0

Your Vote:

Up

Down

I need the next tickets, using PRTG API, how can i filter for get the next tickets?

Like >= 260 Greater than or equal to 260;

Created on Sep 16, 2019 1:39:51 PM by  Rander (0) 1



Votes:

1

Your Vote:

Up

Down

Hello Rander,

Such view is unfortunately not possible.

You can use the following API call to show tickets and only include records younger than x.

/api/table.json?content=tickets&columns=parentid,message&filter_drel=30days

Further information can be found in the corresponding Filtering by Object ID section and Sorting and Advanced Filtering section.

Best regards,
Sebastian

Created on Sep 17, 2019 8:09:51 AM by  Sebastian Kniege [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Hi Sebastian,

Too bad, this function would be very useful !

Thank you for your support.

Kind regards, Rander.

Created on Sep 17, 2019 8:45:11 PM by  Rander (0) 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.