PRTG API - How can i filter the next tickets?

Hello! Supposed be i have a ticket with ID 260 and i needed take all the next tickets existence in PRTG. How can i do the requisition?

Thanks!

api prtg tickets

Created on Sep 13, 2019 8:45:08 PM by Rander (0) ●1

5 Replies

Votes:

0

Your Vote:

Hello Rander,

Thank you very much for your request.

Please elaborate what you want to achieve more in detail. You have a ticket with the ID 260 and you want to do what now?

Best regards,
Sebastian

Created on Sep 16, 2019 10:17:56 AM by Sebastian Kniege [Paessler Support]

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0

Your Vote:

I have ticket ID 260, i need submit this ticket and the API return the next Tickets after 260.

Supposed be this is a request : /api/table.json?content=tickets&columns=parentid&filter_ticketid=260

And the result:

261 262 263 264.........

How can i filter tickets >= 260 ?

Something like: "filter_ticketid>=260".

Created on Sep 16, 2019 11:43:09 AM by Rander (0) ●1

Votes:

0

Your Vote:

I need the next tickets, using PRTG API, how can i filter for get the next tickets?

Like >= 260 Greater than or equal to 260;

Created on Sep 16, 2019 1:39:51 PM by Rander (0) ●1

Votes:

1

Your Vote:

Hello Rander,

Such view is unfortunately not possible.

You can use the following API call to show tickets and only include records younger than x.

/api/table.json?content=tickets&columns=parentid,message&filter_drel=30days

Further information can be found in the corresponding Filtering by Object ID section and Sorting and Advanced Filtering section.

Best regards,
Sebastian

Created on Sep 17, 2019 8:09:51 AM by Sebastian Kniege [Paessler Support]

Votes:

0

Your Vote:

Hi Sebastian,

Too bad, this function would be very useful !

Thank you for your support.

Kind regards, Rander.

Created on Sep 17, 2019 8:45:11 PM by Rander (0) ●1