What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

PRTG API - How can i filter the next tickets?

Votes:

0

Hello! Supposed be i have a ticket with ID 260 and i needed take all the next tickets existence in PRTG. How can i do the requisition?

Thanks!

api prtg tickets

Created on Sep 13, 2019 8:45:08 PM



5 Replies

Votes:

0

Hello Rander,

Thank you very much for your request.

Please elaborate what you want to achieve more in detail. You have a ticket with the ID 260 and you want to do what now?

Best regards,
Sebastian

Created on Sep 16, 2019 10:17:56 AM by Sebastian Kniege [Paessler Support]



Votes:

0

I have ticket ID 260, i need submit this ticket and the API return the next Tickets after 260.

Supposed be this is a request : /api/table.json?content=tickets&columns=parentid&filter_ticketid=260

And the result:

261 262 263 264.........

How can i filter tickets >= 260 ?

Something like: "filter_ticketid>=260".

Created on Sep 16, 2019 11:43:09 AM



Votes:

0

I need the next tickets, using PRTG API, how can i filter for get the next tickets?

Like >= 260 Greater than or equal to 260;

Created on Sep 16, 2019 1:39:51 PM



Votes:

1

Hello Rander,

Such view is unfortunately not possible.

You can use the following API call to show tickets and only include records younger than x.

/api/table.json?content=tickets&columns=parentid,message&filter_drel=30days

Further information can be found in the corresponding Filtering by Object ID section and Sorting and Advanced Filtering section.

Best regards,
Sebastian

Created on Sep 17, 2019 8:09:51 AM by Sebastian Kniege [Paessler Support]



Votes:

0

Hi Sebastian,

Too bad, this function would be very useful !

Thank you for your support.

Kind regards, Rander.

Created on Sep 17, 2019 8:45:11 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.