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i want to send notification to the admin only once.



for example if a device is down then i want to send a notification only once to the admin, it is keep sending notifications , in a minutes it is sending at-least 10 times. so please tell me how to configure the settings so that if a device is down then it should send only once notification.

notifications prtg-network-monitor snmp

Created on Sep 16, 2019 4:21:17 AM

1 Reply



Dear Customer,

Please check the Notification Trigger settings of the affected sensor.
It could be possible that you have set the trigger that if the sensor is still in the down state a notification is sent every x minutes.
Furthermore you can also check the settings of the Notification Template for the Method in the Notification Summarization section.
See also:

Kind regards,
Marijan Horsky, Tech Support Team

Created on Sep 16, 2019 10:32:33 AM by  Marijan Horsky [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.