i set up a sensor to monitor a DS3 interface on that is on a Cisco 3725 router but getting an error as the status.
DS3 Sensor getting an error
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8 Replies
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Hello,
which exact error would that be? And which exact sensor did you added? Did the sensor worked in the first place?
Best Regards.
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Under the sensors chart, the status column shows "error", that is all that I see. When I mouse over the sensor name, I see a pop up that says "no such instance". The sensor has never worked before. I have another DS3 interface sensor on a cisco router 2821 router that is not working either, same scenario and same errors.
Created on Sep 7, 2010 6:42:25 PM
Last change on Sep 7, 2010 6:51:21 PM by
Torsten Lindner [Paessler Support]
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Did the sensor worked in the first place? Or was it red from the beginning?
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it has never worked, also in red from the beginning.
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Please try if the following article does help: https://www.paessler.com/knowledgebase/en/topic/803-how-can-i-see-all-interfaces-when-adding-an-snmp-sensor-for-my-cisco-device
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How do I get to that screen? I am using the free-trial version, when I open up the console and expand the "All Sensors", i then right click the sensor in question and go to edit, I do not see any option for force anything.
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Could it be that you are using PRTG Traffic Grapher? Then please try to enable the same option under: https://www.paessler.com/manuals/prtg_traffic_grapher/highcompatibilitymode.htm
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I found the problem. For whatever reason, the sensor was picking up an interface that was not connected but labeled it 1/0 so interface 1/0 was listed twice: a non-connected interface which was the wrong one, and a connected interface which was the right one.
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