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Activate Demo in PRTG Desktop Client

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Dear all,

I have a small question cause I haven't found anyhting in the KB about it.

I am using the PRTG Desktop Client and I am connected to our Core which works well.

But for some demonstartion I would like to connect to the Paessler Demo Environment.

I knew this possible when you install the Desktop Client the first time, but how is it possible when you are already connected to the own core?

Hope you can help me with this.

Kind regards Christoph

client demo desktop

Created on Oct 30, 2019 12:01:07 PM by  Christoph (0) 1

Last change on Oct 30, 2019 2:39:43 PM by  Birk Guttmann [Paessler Support]



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Hi Christoph,

You can add more Core Servers by navigating to File > Settings. In the Accounts tab you can use the + icon to add more servers.


Kind regards,
Birk Guttmann, Tech Support Team

Created on Oct 30, 2019 2:45:55 PM by  Birk Guttmann [Paessler Support]



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Hi Birk,

I knew, but what would be the configuration I have to add for the Paessler Demo Environment?

Created on Oct 30, 2019 3:02:54 PM by  Christoph (0) 1



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Hi Christoph,

There is no official demo environment from our side.
Hi Christoph,


Kind regards,
Birk Guttmann, Tech Support Team

Created on Oct 30, 2019 3:32:24 PM by  Birk Guttmann [Paessler Support]



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But when I install the PRTG Desktop I can select DEMO (or similar) and then it connects somewhere where I can see mutiple Maps and Devices to Show. I want this Environment becide my productive core to show new customers.

Created on Oct 30, 2019 3:35:56 PM by  Christoph (0) 1



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Hi Christoph,

I'm sorry, I missed that. We cannot provide you with those credentials, but you could simply install the Desktop Client anew to get this added. Please note, that you need to delete the following folder after uninstalling:

%AppData%/Paessler (roaming not local)

Please let me know about the results.


Kind regards,
Birk Guttmann, Tech Support Team

Created on Nov 4, 2019 10:08:07 AM by  Birk Guttmann [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.